🚚 Shipping Policy – Eastern Marine Engineering Services

Last updated: 15/05/2026

Eastern Marine Engineering Services provides shipping for marine parts, accessories, and engineering products throughout New Zealand and selected international locations.

1. Shipping Coverage

We ship to:

  • All regions within New Zealand
  • Selected international destinations (by arrangement)

If your location is not available at checkout, please contact us for a freight quote.

2. Processing Time

  • Orders are typically processed within 1–2 business days
  • Special order or non-stock items may take longer (you will be notified)

Processing times may vary during peak periods or supplier delays.

3. Delivery Times

Estimated delivery times after dispatch:

  • Urban NZ: 1–3 business days
  • Rural NZ: 2–5 business days
  • International: varies by destination

These are estimates only and not guaranteed.

4. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Weight
  • Size
  • Destination
  • Carrier rates

Large or heavy items may incur additional freight charges.

5. Risk & Responsibility

Once goods are handed to the courier:

  • Risk transfers to the customer
  • We are not responsible for courier delays or damage in transit

We recommend inspecting goods immediately upon delivery.

6. Lost or Delayed Shipments

If your order is delayed or missing:

  • Contact us immediately
  • We will assist with courier tracking and investigation

7. Incorrect Address

We are not responsible for:

  • Delays
  • Loss of goods
    caused by incorrect or incomplete address details provided at checkout.

8. Click & Collect

Orders can be collected from:
Unit 4A, 190 Jack Lachlan Drive, Beachlands

You will be notified when your order is ready.